CANCELLATION & REFUNDS
Discuss changes as early as possible.
Draft policy that requires PPCI approval and specific commercial terms before public launch.
Draft for business review. Complete verified business details and approve this policy before public launch.
Rescheduling requests
Contact PPCI through the verified contact channels or your customer portal to request a change. Rescheduling is subject to availability and confirmation; sending a request does not change the existing appointment.
Cancellation
Applicable notice periods and cancellation charges must be disclosed in the approved quotation or booking terms. No cancellation fee is invented or automatically applied by this platform.
Refund review
Any refund depends on the agreed terms, service delivery and payment record. PPCI must review the request and communicate the decision and expected processing time. An internal refund record is not proof that the payment provider has issued a refund.